Case factory Return and Exchange Policy offer you the option to return or exchange items purchased on within 14 days of receipt in case there is a manufacturing defect in the products. In case of damage or Default product, we offer you a free replacement policy and Damaged product. The damaged or default goods will be picked up by our logistics team and sent

To: Casefactoryind

2/68 thiruevnkatam street pudupet, Chennai 600002


Please mention your Order ID and contact information on the package.

Once we have received your return, we will do a quality check of the product at our end and if the product passes our quality check we will credit the amount you paid to your bank account in 5-9 working days.

Note: Kindly attach a unboxing video to keep the process simple and hassle free

Please Note Return or Replacement is valid only on manufacturing defects.