Case factory Return and Exchange Policy offer you the option to return or exchange items purchased on Casefactoryindia.in within 14 days of receipt in case there is a manufacturing defect in the products. In case of damage or Default product, we offer you a free replacement policy and Damaged product. The damaged or default goods will be picked up by our logistics team and sent
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Please mention your Order ID and contact information on the package.
Once we have received your return, we will do a quality check of the product at our end and if the product passes our quality check we will credit the amount you paid to your bank account in 5-9 working days.
Please Note Return or Replacement is valid only on manufacturing defects.